They have nothing in stock, had to argue with the manger to price match there own website. She eventually did it though, employee agreed it was a bad policy.
Their Printing & Shipping service was extremely fast and the staff was very helpful and cheery. It was a delightful surprise and made my day after having a super frustrating experience at a UPS store earlier. Never going back to that UPS again :) (I can get the same service (but better!) at this Staples)
A variety of Office Supplies & some Educational Merchandise. Also carries a variety of Office Furniture, Printers & basic desk type copiers, which are limited.. Prices are moderate to high on some items.
Rewards program is a joke. In the last year we've spent about $4000 and I've never received any reward. When I complained they said the rewards are only good for a month...but I didn't get my rewards, the answer from a different rep...your rewards are only good for 30 days....they are way overpriced anyway, look online and save a ton of money. This company sucks!
The customer service at this store is greatly lacking. I asked for several items and was sent off in different directions and still couldn't find what I needed. They didn't have the file folders I needed nor did they really know what I was talking about. They also didn't have the printer I wanted to purchase. The associate looked online and said it was discontinued and the one that would replace it was not out yet. That's it! Instead of recommending another printer. Yesterday I ordered a set of 25 holiday cards. It said if you order by 2:00 pm they would be ready the same day. I ordered them around 3:00 pm and the email sent to me said they should be ready about 10:00 am today. I just called at noon and they are not ready. I asked for an estimated time they would be done and they could not give me one. NO ONE at that store is apologetic or seems to care about the customer. We just opened a new business here and will need lots of office supplies. I may just order them online elsewhere just so I don't have to deal with the incompetence and lackadaisical attitude of them. Unfortunately it is the only office supply store here and Wal-Mart or Target are very limited on what they stock. I hope someone in power reads this and considers making changes.
Staples is a US Electronics Store based in St George, Utah. Staples is located at 245 Red Cliffs Dr, St George, UT 84790, USA.
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