The staff are very friendly and always greet me when I am walking around. They are very helpful and knowledgeable.
I went to the salon with an outgrown ombre that I wanted to turn into a color with highlights. For some reason the color didn't take and it had to be redone or i would have walked out with the same hair color as I came in with so I agreed to have it redone in the hopes I would walk out satisfied. After a second attempt and 6+ hours my hair was 2 shades darker than I wanted and nothing like the picture and I paid $95. Bottom line I wasn't satisfied and the salon blamed my hair results on the fact that I just had a baby and was hormonal. I would have had more respect for the salon if they would have either fixed my hair or given me a bigger discount on the price. Instead I walked away unhappy with less money in my pocket to fix my hair. I won't be going to them again any time soon. My hair is important to me and I didn't walk out of the store happy. Attached is how I wanted my hair to turn out.
I do not go to Ulta regurarly, however my daughters told me about a great 21 day sale. NOT! It's a beautiful store, however never anyone to help walked around for 25 minutes and know asked if I needed help so I stood in line to get some help, then she came to help and then I had to stand in line again to purchase item, then coupon wasn't good for purchase because of exclusions for a $3.50 off coupon. Coupons too many exclusions, why have them. If you buy the specific products the coupons for it's might be good unless you don't want that you want to purchase something else, but the $3.50 is only good for whatever, however you can't read the fine print for whatever that might be. Boo on customer service.
Love ULTA Beauty stores any where I go. Very small compared to the one I use to shop at in Las Vegas when I lived there. But just as beautiful, with all the same goodies as any other location. The employees were very nice and greeted me with a sincere smile and welcoming. Answered any questions I had, with no attitude or vibe as if they were being bothered. If you've never been to this store, GO!! I could go broke in there, so I tend to get in, grab what I actually need, and try to get out.
I just came from Ulta, and I LOVE this store on a daily basis, but come the holidays... It's my go to store!! So many new items, everything (almost) is on sale. They have a buy 5 for $5.00; which is great for my kids. I can go on and on. Ladies, check it out!! Thanks Ulta for taking us, ladies!!
Ulta Beauty is a US Hair Care Studio based in St George, Utah. Ulta Beauty is located at 15 S River Rd Suite 220, St George, UT 84790, USA.
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